Serious Census

Market Mystery Shops- Who do you think you are?

April 04, 2022 Linda Saunders and Tiffany Harding
Market Mystery Shops- Who do you think you are?
Serious Census
More Info
Serious Census
Market Mystery Shops- Who do you think you are?
Apr 04, 2022
Linda Saunders and Tiffany Harding

Mystery shops are not new concepts to the senior living space, but how often are we mystery shopping our market? Are you getting a clear picture of what your market thinks about you? We have found that, far too often, organizations make assumptions that thier referral sources are great champions of our brands. But are they? If they are a champion, are they selling the right story on your behalf? Listen in, as Tiffany and Linda dive into what these market mystery shops can do for you. 


Show Notes

Mystery shops are not new concepts to the senior living space, but how often are we mystery shopping our market? Are you getting a clear picture of what your market thinks about you? We have found that, far too often, organizations make assumptions that thier referral sources are great champions of our brands. But are they? If they are a champion, are they selling the right story on your behalf? Listen in, as Tiffany and Linda dive into what these market mystery shops can do for you.